Welcome to Your
Cox Fleet Portal Training & Resource Center
Everything you need in one place: invoice updates, portal access, and FastTrax resources—designed to keep your fleet operations running smoothly.
What’s New!
Invoice Changes
We’ve updated our invoicing process for greater clarity and faster reconciliation. Review the latest guidelines and FAQs to stay informed.
Customer Portal Access
Manage service events, track progress, and access reporting tools—all from a secure, easy-to-use portal.
Live Event Tracker (LET) Update
Your LET experience is elevated and matches our new FastTrax and Customer Portal platforms.
Training & Resources
Learn how to create and track service and/or work orders and leverage reporting dashboards for fleet performance.
Getting Started
Review Invoice Updates
Download the latest invoice change guide and FAQs to understand what’s new.
Request Portal Access
Complete the short form to set up your account. We’ll send login credentials and a quick start guide.
Reach out to your Fleet Contact with questions.
Our team stands ready to help you transition to FastTrax.
Resources
Welcome to the Updated FleetNet Customer Portal
Discover the new look and best practices of the FleetNet Customer Portal, including important links, login instructions, and case creation guidelines.
5m Read
Customer Portal Introduction
The Customer Portal is a digital tool that empowers you to efficiently create, maintain, and process cases to get your fleet back up and running so you can get back to business.
5m Read
Customer Invoice Reimagined
FleetNet America introduces a streamlined and uniform invoice design to enhance customer experience and support efficient team operations.
5m Read
Streamline Fleet Case Management with the Customer Portal
Discover how the Customer Portal enables you to quickly create, manage, and track fleet service cases, view asset data, and make informed business decisions—all in one easy-to-use platform.
5m Read
FAQ
Good news! If you are a current Customer Portal user, you should have received your login information for our updated Customer Portal experience. Reach out to your fleet contact if you have questions.
Submit the access request form here. Our team will reach out to complete your access request.
Your FleetNet team is here to help. Schedule time with your Fleet contact today. You can access our learning materials here.
To improve accuracy and speed in billing, we’ve streamlined invoice formats and added clearer line-item details.
Absolutely. Your primary contact can request access for multiple users. Reach out to your Fleet contact today for more information.
Reach out to your Sales Account Manager and/or Client Relationship Manager today for any login, training, or invoice questions.
Ready to Begin?
We’re here to make your onboarding smooth and stress-free. Contact us anytime for assistance.